Connecting Providers, Partners, and Payers.

At DentalXChange, we believe everyone can win in the dental RCM ecosystem. Especially when they have easy, anytime access to the right connections, the best possible data, and the most streamlined processes.

    35+
    Years in the Industry
    300MM
    EDI Transactions Annually
    With over 35 years in the industry and over 1B EDI transactions each year, we know a thing or two about how to make every step of the dental RCM process easier.

    Meet the team reinventing dental RCM.

    The DentalXChange executive team is headed by seasoned business leaders and technology industry experts, bringing years of experience together to create dental RCM solutions that bring ease to the dental claims process. So everyone can focus on what they do best.
    The DentalXChange executive team is headed by seasoned business leaders and technology industry experts, bringing years of experience together to create dental payment solutions that bring ease to the payments process. So everyone can focus on what they do best.
    Paul Kaiser
    CHIEF EXECUTIVE OFFICER
    Navin Narayanan
    CHIEF TECHNOLOGY OFFICER
    Carrie Kraner
    VP CLIENT EXPERIENCE
    Kevin Doldan
    CHIEF FINANCIAL OFFICER
    Marci Sweet
    VP MARKETING
    Reza Nouraei
    VP OPERATIONS
    Maureen Eiting
    CHIEF OF STAFF,
    VP SALES OPERATIONS
    Scott Checkoway
    CHIEF INFORMATION OFFICER
    Dan Feimster
    VP PRODUCT MANAGEMENT
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    Paul Kaiser
    CHIEF EXECUTIVE OFFICER
    Paul Kaiser is the CEO of DentalXChange and has over 20 years of healthcare IT experience including MedeAnalytics, Cognizant, TriZetto, TDS Clinical and Cerner. Paul is known for motivating and positioning teams to consistently exceed financial and operational goals and for creating positive cultures of accountability. He is passionate about relationships, innovation, partnerships and the opportunity to bring new ideas to the dental industry.

    Paul holds a Bachelor of Science from the University of Central Missouri where he is also a board member for the University of Central Missouri Alumni Foundation. Paul is an avid golfer and resides in Southlake, Texas where he enjoys spending quality time with his family.
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    Elizabeth Lawhead
    VP SALES
    Elizabeth (Lizzy) Lawhead is the VP of Sales at DentalXChange. Lizzy’s career with DentalXChange began in early 2008. From 2009-2012 Lizzy continued to excel her career with promotions and new roles as Retention Manager and Director of Sales and Retention. Through proven metrics and identifying the need for a more robust capture solution uncovering new opportunities for growth. As the AVP of Sales and Retention, she leads the sales and retention teams to success and EDI growth, breaking all previous records and exceeding goals. The client experience and DentalXChange’s reputation are the factors that drive her motivation. She has conducted several payer pull-through and software vendor EDI growth campaigns, client migrations and presented at EDI seminars.

    Lizzy lives in Orange County, California with her husband and two bulldogs. Lizzy is a foodie loves to experience cuisines from all countries/cultures.
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    Navin Narayanan
    CHIEF TECHNOLOGY OFFICER
    Navin Narayanan is the CTO of DentalXChange and has been with the company since the acquisition by EDI Health Group in 2004. Navin started his journey with DentalXChange as a Software engineer and has played a vital role in building almost every aspect of the DentalXChange platform. With the combined knowledge of dental, healthcare and technology he has led his team successfully and is always looking for new challenges.

    Navin has a Masters degree in Computer Science from the University of Southern California. He lives in Irvine, California with his family. When he is not working he likes riding his Triumph down the California coast or hiking with his wife and son.
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    Carrie Kraner
    VP CLIENT EXPERIENCE
    Carrie Kraner joined DentalXChange as Vice President, Customer Experience in December 2022 bringing over 13 years of healthcare IT experience. Carrie started her early career as a Management Trainee at Enterprise Rent-A-Car, working her way up to an Assistant Branch Manager. From there, she moved on to Cognizant (previously TriZetto Provider Solutions) where she held a variety of roles including Customer Service Representative, Executive Account Manager, Team Lead and Product Manager. After TriZetto Provider Solutions, Carrie transitioned to Transaction Data Systems starting as Director of Enterprise Account Manager. Throughout her time at TDS, she was promoted to VP of Operations, and VP of Client Success.

    Carrie lives in Edwardsville, Illinois with her family, and holds a Bachelor of Science degree from Missouri State University. She enjoys spending time with her husband and two boys.
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    Kevin Doldan
    CHIEF FINANCIAL OFFICER
    Kevin Doldan joins the leadership team as Chief Financial Officer. Kevin spent the past three years as the CFO of FastPay, a payments and lending platform for the media industry. Prior to that, he was the CFO of Orchard Platform, a SaaS company providing software, data, and analytics for specialty lenders. He brings with him a background in public accounting, investment banking, private equity, and will manage all aspects of finance and accounting for the company.Kevin has a BBA in Accounting from Niagara University, a JD from Southwestern Law School, and an MBA from Cornell University. He lives in Redondo Beach, CA with his wife and daughter, enjoys outdoor activities and is an avid fan of his hometown Buffalo, NY sports teams.
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    Marci Sweet
    VP MARKETING
    Marci Sweet joined DentalXChange as Associate Vice President in April of 2022 bringing over 17 years marketing experience with over six years in healthcare IT. Marci leads all aspects of marketing, creating new marketing initiatives, increasing brand awareness, improving customer engagement while closely collaborating with sales and product.

    Prior to joining, Marci worked for HealthFirst supporting infection prevention products for the dental and medical industries. During her time there also worked tandemly with Henry Schein, a key distributor of dental products. With a focus on revenue cycle, clearinghouse/EDI and healthcare IT, Marci worked at Cognizant (previously TriZetto Provider Solutions) supporting all marketing efforts required to increase the pipeline driving qualified leads for sales growth. Marci lives in St. Louis, Missouri with her family and holds an MBA and Masters of Management from Fontbonne University. She loves home improvement projects, playing golf and enjoys being with her family.
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    Reza Nouraei
    VP OPERATIONS
    Reza Nouraei is an ex-entrepreneur who managed and operated his own IT solutions company catering to Dental offices. Reza joined DentalXChange in 2004 and has played an integral role in growth of the company in becoming second largest in the industry. Reza leads operations to deliver highly effective revenue cycle management solutions to our customers.  He brings over 18 years of experience in the EDI, payments, and healthcare IT industry.  

    Reza resides in Irvine, CA where he has a passion for motorsports, technology and traveling.
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    Maureen Eiting
    CHIEF OF STAFF, VP SALES OPERATIONS
    Maureen Eiting brings over 30 years of senior leadership experience to her role as Chief of Staff and VP of Sales Operations. With a decade of expertise in the IT healthcare industry, Maureen has been instrumental in driving operational excellence and strategic initiatives.

    Residing in Covington, KY, Maureen holds a Bachelor's degree in Liberal Arts with a focus on Math and Science Education from Thomas More University. She has extensive experience with Salesforce and data analysis, leveraging these skills to drive informed decisions and optimize sales operations.

    Beyond her professional achievements, Maureen harbors a passion for the arts and dreams of someday becoming an artist. An urban dweller at heart, she enjoys the vibrant city life.

    Maureen is a proud mother of five adult children and a loving grandmother to one grandchild. She shares her life with her husband, Greg, and together they cherish their growing family.
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    Scott Checkoway
    CHEF INFORMATION OFFICER
    With over 30 years of experience in the IT industry, Scott is a seasoned leader in healthcare IT. He has dedicated the last 20 years to healthcare IT and has spent the past 6 years as a Chief Information Officer, bringing a wealth of expertise in managing and transforming IT operations to his role at DentalXChange.

    Scott's career is marked by his strategic vision and ability to drive innovation while maintaining a focus on security and operational excellence. At DentalXChange, he is responsible for overseeing IT operations and data management, ensuring that the company remains at the forefront of technology.

    Scott holds a Bachelor's degree from the University of Rhode Island. He is passionate about BBQ cooking and has taken part in several competitions. He brings the same dedication and attention to detail to his culinary pursuits as he does to his professional role, creating his own rubs and sauces.
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    Dan Feimster
    VP PRODUCT MANAGEMENT
    Dan Feimster is the VP Product Management at DentalXChange with nearly 20 years of experience delivering valuable solutions for healthcare organizations while at Cerner, eSolutions (now Waystar), and C2FO. Dan brings extensive background in strategic planning, commercializing innovation, product management and operations. He enjoys helping teams incubate ideas, building and scaling processes, and engaging with clients to identify and solve challenges.

    Dan holds an MBA from the University of North Carolina (Kenan-Flagler) and an engineering degree from Kansas State University. Dan enjoys his kids’ sports activities as well as family time on the lake or hikes into the mountains. 

    Critical Mission. Clear Vision.

    Our mission is to simplify the dental RCM ecosystem and to help dental providers, payers and partners grow their business. Our vision is to connect the dental industry so everyone wins together.

    Here's a closer look at what makes us… us.

    DentalXChange Associates
    An iconographic illustration depicting a handshake, networking, and caring
    We are

    Actively Care

    DentalXChange Associates actively care. They care deeply about the impact they have on other associates, clients, partners, and DXC’s results. They are empathetic, which allows them to excel at interpersonal relationships and making others feel important.
    An iconographic illustration depicting a strong arm, energy, and success
    We are

    Try Hard

    DentalXChange Associates try hard. They get energy from doing good work, not just showing up. They are focused on impact and outcomes, not just finishing. They like to learn, are willing to help, and love challenges.
    An iconographic illustration depicting helping hand and humility
    We are

    Are Humble

    DentalXChange associates are humble. They lack excessive ego or concerns about status. They are quick to point out the contributions of others and slow to seek recognition for their own. They share credit, emphasize team over self, and define success collectively rather than individually.
    Science Based Targets logo
    Protecting our planet.
    Sure, we’re committed to building better dental payments. But we’re also committed to building a better world.So we've joined other progressive companies in setting near-term/net-zero climate targets, validated by the Science Based Target Initiative, to reduce GHG emissions in line with the Paris Agreement goals. We are committed to reducing our scope 1 and scope 2 GHG emissions 42% by 2030 from a 2020 base year, and to measuring and reducing our scope 3 emissions.

    Scope 1&2

    Direct emissions – 30.7 tC02e
    DentalXChange's direct emissions originate from heating and HVAC-related emissions for our two California facilities. In 2023, emissions have increased by 27% in comparison to the prior year, due to updated assumptions around fugitive emissions factors.
    Our company sources 100% renewable electricity and therefore has 0 reported Scope 2 emissions. DentalXChange is on track to meet its science-based target for 42% reduction by 2030.
    On track to meet SBT1
    Graph showing Scope 1 and Scope 2 emissions

    The environmental benefits of DentalXChange

    We move organizations from old-school paper-based processes to the cloud so everyone can work more efficiently and reduce waste.  

    Join the team empowering dental RCM.

    Our platform and network are growing every day. So is our team of passionate professionals. Join us today to help us reach new levels of streamlined success.

    Benefits. We've got you covered.

    Health & Wellness

    DentalXChange offers comprehensive medical, dental, and vision benefits that meet the many needs of our diverse workforce. This coverage kicks in on the first of the month after your start date with us. Need a little extra support and guidance? Our Employee Assistance Program (EAP) is always available for counseling and coaching.

    Unlimited Time Off

    Everyone needs time to recharge. We offer ample, available time off for our people to do just that—whenever and however they see fit. Nobody else in our industry lets you  take care of you quite like we do.

    Financial Benefits

    We empower our employees to always be ready for what’s next. Associates can opt into our company-sponsored 401k plan (Roth and/or pre-tax) with company matching and immediate vesting. We also offer life insurance, long-term disability insurance, and flexible spending accounts (FSA).

    Paid Parental Leave

    Few things are as rewarding–and challenging–as starting a family. We offer strong support for all members of the  DentalXChange family. From paid parental leave to family-forming benefits, we look out for our own. So you can spend time with yours.

    Beyond Benefits. Our perks add up.

    Work-life Balance

    It’s good to have options. Equally rewarding hybrid and remote positions are always available at DentalXChange.

    Commuter Support

    Commuting isn't always easy. We do our best to welcome you to work by offering ample and free parking.

    Time for Fun

    Life can’t be all about work. While not too many people equate “dental” with “fun”, we work hard to always have a good time. From summer cookouts to company parties, we make time for play at work.

    Snacks

    You can’t do your best work on an empty, angry stomach. Our kitchen is always well-stocked. And clean. Don’t worry, we won’t make you brush your teeth after you eat. But it’s always a good idea.
    DentalXChange BBB Business Review