Welcome to CredentialConnect by DentalXChange

Hawaii Dental Service (HDS) has partnered with DentalXChange to offer network dentists a FREE and simple solution for credentialing, re-credentialing and growing your patient base by joining two new networks. Best of all, the process is quick and easy! If you have the required materials ready, you can complete the process in about 5 minutes!

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Re-credentialing with Hawaii Dental Service (HDS)

We ask our dentists to re-credential every 3 years or as credentialing requirements change. When it's time to re-credential, your office will receive a letter in the mail and an email from credentialing@dentalxchange.com. The following documents are required to re-credential:

The following documents are required to re-credential:

  1. HDS Re-Credentialing Form
    • Complete all fields on the online app. Do NOT leave anything blank!
    • Anything left blank will be returned to you for completion
    • You may note "N/A", if appropriate
  2. State Dental License
  3. Specialty Certification and/or Anesthesia Permit, if applicable
  4. Current Malpractice Insurance Declaration Page for your dental liability coverage, The declaration page must show your:
    • Name
    • Policy number
    • Coverage amounts
    • Dates of coverage
Re-credential with HDS

Becoming an HDS Network Dentist

When you are contracting/credentialing for the first time with Hawaii Dental Service, we ask you to upload current versions of the following documents:

  1. HDS Participating Dentist Application
    • Complete all fields on the online app. Do NOT leave anything blank!
    • Anything left blank will be returned to you for completion
    • You may note "N/A", if appropriate
  2. State Dental License
  3. Specialty Certification and/or Anesthesia Permit, if applicable
  4. Drug Enforcement Administration (DEA) and (BNDD) Registration, if applicable
  5. Current Malpractice Insurance Declaration Page for your professional liability coverage. The declaration page must show your:
    • Name
    • Policy number
    • Coverage amounts ($1 million/$3 million required)
    • Dates of coverage
Complete HDS Credentialing for the First Time

Please note that the membership effective date will be the date your application is approved by HDS. HDS does not retroactively establish membership effective dates. If HDS patients are treated prior to membership approval, claims will be processed as non-participating and the payment will go directly to the patient. A dentist may be approved within 2-4 weeks, however in some cases approval could take as long as 120 days.

Joining the HDS Medicare and/or the HDS Supplemental Medicaid Networks

If you are already credentialed and would like to seize the opportunity to grow your practice by joining one or both of these networks, we ask you to:

  1. Sign the appropriate addendum(s) to Member Dentist Agreement
  2. Complete a short form (HDS Medicare & Supplemental Medicaid Networks Form)
Join the HDS Medicare and/or the HDS Supplemental Medicaid Networks

Questions?

DentalXChange may be reached at 800-576-6412 ext. 471.

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