PayConnect™
Collect more doing less.
Seeking a seamless process for payments? With Merchant Services you've got a comprehensive suite of financial services that create greater efficiencies in collecting patient payments. Accept debit or credit cards, ApplePay, and payment plans. And choose from a variety of modern terminals so you can collect patient payments with ease.
Boost collections with interconnected transactions- Create efficiencies managing your merchant account
- Give patients flexible payment options
- Check a patient's propensity to pay instantly
How it works.
Give your patients 4 easy ways to pay.
Credit & Debit Card Payments
Online Payments
Payment plans
Credit Extension
for uncovered amounts
Multiple payment options. One seamless payment process.
Discover the freedom of Text-to-Pay.
Discover a new level of freedom with Text-to-Pay. Easily and instantly send invoices and payment reminders to patients via text messaging. Just a few clicks and you’re right in front of them.
Manage multiple accounts. All from one dashboard.
Struggling to manage multiple accounts or locations? Merchant Services gives you one convenient master portal. So you can enjoy complete flexibility and greater financial visibility. Including a holistic view of patient payment activity. And an array of flexible payment options for patients.
Payment plans. Made easy.
With Merchant Services, payment plans are always easy to set up. And equally easy to manage—especially with payment plans. It’s easier than ever to reap the rewards of smooth patient payments. Automatic, even.
Zero Rate.
Zero Rate lets you pass credit card fees for eligible transactions onto the cardholder. And cover your processing costs.*
(*not applicable in CT, MA, or Puerto Rico)
(*not applicable in CT, MA, or Puerto Rico)
Patient statements made easy.
Make a statement with your patients. Easily and reliably send electronic or mailed statements. Provide patients the ability to pay online. The best part? Everything integrates right into your existing practice management software.
Financial transparency. At your fingertips.
Get a comprehensive view of patients’ financial situation—right at the point of service. Use our patient credit score services, to soft-check a patient's propensity to pay. It all adds up to more peace of mind in determining payment plans.
Modernize your checkout experience.
Contactless payments are here to stay. DentalXChange offers several integrated terminals to optimize your checkout experience and make managing your merchant account easier than ever. Accept debit or credit cards, ApplePay and more. Our Point of Sale (POS) systems are WiFi-enabled with touchscreens for easy electronic signatures. There’s never been a better way to futureproof your payment security.
Key Features
Text-to-Pay
Text is preferred over email by most patients (and people) today. Text-to-Pay is the way. When a statement is ready, it's sent right away—via text, not email. Even better, it's just as easy to pay. Just click the link, and it's done
Zero Rate
Pay no mind, time, or money to credit card processing fees. They’re automatically passed along to cardholders.*
*This feature is location-dependent.
*This feature is location-dependent.
Next-day Funding
Say goodbye to funding holds and gain access to your hard-earned money the very next morning.
Easy Onboarding for Merchant Account
Go live faster with streamlined digital onboarding and automated merchant account underwriting.
No Monthly Minimums
Who needs added pressure in our business? Wave goodbye to monthly minimum payments.
No Setup Fees
Setup is even easier and more-hassle free when you eliminate fees. So we did.
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Personalized Provider Dashboard
One centralized dashboard delivers a holistic view of all payments—including recent patient payment activity.
Dispute Manager
Use the Dispute Manager feature to resolve a dispute in the shortest possible time, with minimum effort. Additional fees can apply.
Safe and Secure
Trust is vital. Merchant Services are always fully safe, secure, and HIPAA-compliant. There’s even a Level 1 PCI-compliant online payment option.
Recurring Payments
Configure and manage recurring payments with ease, setting up patients with a payment plan to automatically draw payments from the patient’s account.
Ready to accelerate your payment collection?
Let's GoWhat our clients are saying...
“This is the best support we have had in 20 years, and I refer colleagues when they experience challenges with payment processing.”
Dental Office Manager
Our products are better together
Each product is powerful alone but they’re even better when used together.
CredentialConnect for Providers
Effortless credentialing.
Credentialing and re-credentialing have never been easier. With our step-by-step platform, all it takes is a few clicks and you’re done. Eliminate the paperwork and hassle so you can get approved faster. Get back to what matters most: patient care.
Learn more about CredentialConnect for Providers >
EligibilityConnect
Check eligibility in real time. Really.
Check eligibility on the fly and know your patient's coverage-with instant access to 950+ network payers. You don't have to pick up the phone or rely on multiple sources. Benefit information across hundreds of payers is available in one invaluable place.
Learn more about EligibilityConnect >
Eligibility AI
Automated verifications.
Intelligent eligibility.
Intelligent eligibility.
Everyone does benefit verifications differently. But no matter your current process, there’s now a better way. Sync your calendar and watch as AI automatically gathers benefit details from payer sites and funnels into one dashboard. Patient benefits ready when they walk in the door. Why would you do eligibility any other way?
Learn more about Eligibility AI >
ClaimConnect
Automated ERA workload. Accelerated revenue cycle.
Say goodbye to mundane manual tasks, cut administrative costs, and improve payment turnaround times. With Claims, you'll submit claims correctly the first time. Every time. And with complete visibility into the entire claims workflow, you'll always know where things stand.
Learn more about ClaimConnect >
AttachmentConnect
Stay connected. Including attachments.
Tired of tedious paperwork? Seamlessly convert attachments into your existing digital workflow. Lost, damaged, or incomplete claims become a thing of the past—thanks to easy digital uploads and prompts to ensure accuracy and completeness.
Learn more about AttachmentConnect >
StatusConnect
End-to-end visibility. Instant claim status.
Forget about waiting for payer communication. Get end-to-end visibility and instantly view the status of your claims all in one place—without ever picking up the phone. Just one click lets you track status at a glance and see when a payment was sent—including details like check number and amount.
Learn more about StatusConnect >
ERAConnect
Automated ERA workload. Accelerated revenue cycle.
Accelerate your revenue cycle by automating your ERA workload. Get your reconciled ERA the minute it's available. And get it all in one place and one easy-to-understand format.
Learn more about ERAConnect >
Patient Statements
Take the paper out of your work.
Reduce overhead in patient billing and free your staff to take on revenue-generating tasks. Now you can securely send statements right to your patients’ inbox—and make it easy for them to pay with a few clicks. Still need to go the paper route? Just upload your statements, and we’ll print and mail them for you.
Learn more about BillConnect >
Dental Billing services
More time or patients. Less time on admin tasks.
Everyone could use a little extra help. It’s time to relieve your team from manual administrative tasks. With DentalXChange’s Dental Billing Services, you’ll partner with our expertly trained staff enabling your team to streamline processes and spend more time on patient care.
Learn more about Dental Billing Services >
DentalXChange is a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, CA